Shipping Policy

Shipping Policy

Effective date: October 23, 2026

This Shipping Policy explains how orders from elvarisridgellc.shop are processed, shipped, and delivered. All orders are shipped by Elvaris Ridge LLC from the United States.

Where We Ship

We currently ship only within the United States. We do not offer international shipping at this time. Orders with a shipping address outside the United States will not be fulfilled and will be cancelled and refunded.

Please make sure your shipping address is complete and accurate, including apartment, suite, or unit numbers and ZIP code.

Order Processing Time

Orders are typically processed within 1–3 business days after payment is confirmed. Business days are Monday through Friday, excluding federal holidays.

Orders placed on weekends or holidays are processed on the next business day. During unusually busy periods, processing may take longer; if there is a significant delay, we will contact you.

Carriers and Transit Time

We ship through major US carriers. The carrier used for your order depends on the destination, package size, and service level selected at checkout.

Typical transit time after dispatch is 3–7 business days. Total delivery time is the processing time plus transit time. Remote or rural destinations may take longer.

Shipping Rates and Free Shipping

Shipping rates are calculated at checkout based on your delivery address, order weight, and the shipping method selected.

Free shipping is available on orders over $49 (before tax, after any discounts), where the free shipping option is displayed at checkout. Orders below the threshold are charged the rate shown at checkout.

PO Boxes, APO, and FPO Addresses

We cannot guarantee delivery to PO boxes, APO, or FPO addresses. Some carriers and service levels do not support these address types. If we cannot ship to the address provided, we will contact you to arrange an alternative or cancel and refund the order.

Order Tracking

When your order ships, we will send a shipping confirmation email with a tracking number and a link to the carrier’s tracking page. Tracking information may take up to 24–48 hours to update after the label is created.

If you do not receive a shipping confirmation within the expected processing window, check your spam folder and then contact us with your order number.

Lost, Stalled, or Delayed Shipments

If tracking shows no movement for an extended period, or the carrier marks a package as lost, contact us with your order number. We will open an investigation with the carrier, which can take several business days.

Depending on the outcome, we may reship the order or issue a refund. We ask for your patience while the carrier investigation is completed, and we may ask you to confirm your address and check with neighbors or your local post office before a replacement is approved.

If tracking shows the package as delivered but you did not receive it, contact us within 7 days of the delivery scan so we can help investigate.

Incorrect or Incomplete Address

You are responsible for providing a correct and complete shipping address. If an order is returned to us because the address was incorrect or incomplete, or because the package was unclaimed, we will contact you. We may reship the order after you provide a corrected address and pay any additional shipping cost, or refund the item price less the original shipping charges.

If you notice an address error after placing an order, email us immediately at [email protected] with your order number. We will try to correct it before shipment, but we cannot guarantee changes once an order has been packed or dispatched.

Duties, Taxes, and Fees

Because we ship only within the United States, orders are not subject to customs duties or import fees. Applicable state and local sales tax is calculated at checkout and shown before you place your order.

Delivery Estimates Are Not Guarantees

Processing and transit times are estimates based on typical carrier performance. They are not guaranteed delivery dates. Weather, carrier disruptions, holidays, and other events outside our control can delay delivery. Once a package is handed to the carrier, delivery timing is controlled by the carrier.

Contact Us

Questions about shipping can be sent to:

Elvaris Ridge LLC
United States
Email: [email protected]

Support hours: Monday–Friday, 9:00 AM–5:00 PM Eastern Time. We aim to reply within 1 business day.